Cancellation Policy
If for any reason you need to cancel or reschedule an appointment, we ask for 24 hours notice or you may be charged a $25 fee for that appointment. If treatments have been purchased in a package, the missed appointment may be deducted from the number remaining. If an emergency arises and you must cancel within 24 hours, and you call to explain the situation, we may allow you a one time “free pass” for last minute-cancellation. This will be at the discretion of the practitioner to determine. Thank you for your understanding.
Confidentiality
Your confidentiality is important to us. None of your personal information is shared or disclosed outside of our clinical team without your express written permission.
Privacy
Since several people are being treated in the same room at once, it is vital that we work together to respect your privacy and the privacy of others. Your intake will be done in a soft voice and there will be ambient music in the background to drown out the discussion of any sensitive issues. Let us know if there are certain topics that need extra discretion or if you prefer to do your intake in a more private setting. If you happen to overhear someone else’s private information, please keep it to yourself. You’d want others to do the same for you.
Insurance
Unfortunately, most insurance companies are not set-up to accept “Sliding Scale” fee structures. They only work with definite costs for services rendered. For this reason, we are unable to accept insurance in most cases. We apologize for the inconvenience. We ARE able to provide you with a “Superbill” or detailed list of services. Many carriers now accept Superbills. You would have to pay the full amount due at the time of your treatment, but then could be reimbursed from your provider, if they accept these. Please check with your insurance company in advance to see if they accept “Superbills”.
Sliding Scale
Adams Avenue Integrative Health charges for all treatments on a sliding scale after an initial consultation/ sign-up fee of $20. After that, what you pay is up to you. There is NO income verification required. We understand that everyone’s situation is different. Our primary goal is to make Integrative Health Care accessible by making it affordable. The following chart offers suggested payment guidelines based on income:
We accept cash, credit cards and personal checks.
Student Rates are available with a valid ID. All students are eligible to receive acupuncture and chiropractic care at the low rate of $25 per treatment.
We also offer special rates for “NADA” Acupuncture – $15 a session.
NADA is the basic protocol of points in the ear for addiction therapy as set by the National Acupuncture Detoxification Association. These help in cutting cravings for tobacco, alcohol, drugs, and also “sweets/sugary treats”.
For these treatments, we ask that you come in at least 2-3 times a week for 2-3 months. No other conditions will be treated during these sessions.
Download the Sliding Scale Chart as a PDF